1. Overview

At MPUP Media, we strive to deliver high-quality IT services and customer satisfaction. This Refund Policy outlines the conditions under which refunds may be granted.

2. Eligibility for Refund

Refunds may be issued only if the service has not been fully delivered or activated. Once a service is completed or delivered, refunds are generally not applicable.

3. Hosting Services

Hosting services may be eligible for a limited refund period (if applicable). After the trial or initial period, no refunds will be provided for hosting plans.

4. Web Development & Custom Services

Payments made for web development, design, or custom IT solutions are non-refundable once the project has been started or completed.

5. Digital Products & Software

Due to the nature of digital products and software, all sales are final and non-refundable once delivered.

6. Cancellation Policy

You may request cancellation of services before the project starts. Refund eligibility will depend on the work completed up to that point.

7. Processing Time

Approved refunds will be processed within 7–10 business days and will be issued via the original payment method.

8. Changes to Policy

MPUP Media reserves the right to update this Refund Policy at any time without prior notice.

9. Contact Us

If you have any questions regarding refunds, please contact us at:
Email: info@mpupmedia.com